Patriot USB 3.0 ExpressCard Adapter (PCUSB3EXP) and Acomdata Tango SuperSpeed USB 3.0

[nickfrost]

Hi

I just bought your USB 3.0 ExpressCard Adapter. When I plug my USB 3.0 external drive (AcomData-2.5" Tango SuperSpeed USB 3.0 Portable 9.5mm and 12.5mm http://www.acomdata.com/app/stx.prod...il.asp?did=132 with a 320GB Western Digital Scorpio WD3200BEVT), the enclosure led turns on but the hdd inside doesn't even start spinning.
If I plug my wireless mouse receiver in the USB 3.0 ExpressCard Adapter it works as expected.
Plugging the enclosure in any USB 2.0 port on my laptop works fine, so I guess it means that the enclosure+hdd receive enough power from the USB 2.0 ports but not from the USB 3.0 ExpressCard Adapter.
I notice a 3.5mm power jack on one side of the adapter but I couldn't find any info on how to use it.

Any help will be greatly appreciated.

Hey there,

Please send an e-mail with your address and full shipping info to support@patriotmem.com; You can refer them to this thread. We'll get you a usb adapter for your ExpressCard asap.

[nickfrost]

Hi Patriot_Ben,

as instructed I sent an e-mail with my address and full shipping info to support@patriotmem.com but I didn't receive any usb adapter nor any feedback to my e-mail.

What are my options?

Except for my wireless mouse receiver, no other usb device semmes to work (not even a Sandisk Cruzer 4GB usb thumb drive...)

Thanks. Regards.

Hey there,

Let me look into it.